Bank Mandate Form for Pensioners
If you change your bank/building society account, you will need to inform the Payroll Services department so that we can continue to pay your monthly pension to you. For security reasons, this information cannot be taken over the telephone.
Please note payments cannot be made into a Post Office account.
To notify us of a change of bank / building society account details, you should complete and submit the Change of Bank Details for the Payment of Pension Form[PDF]
Alternatively you can complete the secure online Change of Bank Details for the Payment of Pension Form to notify us of the change